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Student Affairs Divisions: Student Success Centre

Through an integrated approach, the Student Success Centre (SSC) provides a holistic model of student support from the point at which students consider applying to McMaster, throughout their university journey, and up to five years following graduation

  • Inclusivity: Support the recruitment, engagement and retention of historically underrepresented students and those experiencing barriers by connecting them with targeted initiatives, such as the Access Program and Career Access Professional Services (CAPS). Provide personalized international student support through the Strategic Alignment Fund. Champion a holistic student support model that respects student positionality and intersectionality, leverages their unique strengths and customizes support to enable effective growth and learning.  
  • Integration: Build and foster community, strategic purpose and cohesion within the SSC team to support a holistic, transformational and personalized experience for all students. Leverage technological infrastructure and insights to seamlessly integrate with Faculty and Program partners, ensuring customized student experiences supported by a bespoke suite of services.
  • Impact: Explore expanded ways to support students as they transition to careers and post-graduate study, ensuring they are equipped with the skills and competencies to succeed. Support students in their personal and professional development beyond the classroom through an increased number of opportunities for work-integrated and experiential learning, student mobility and exchange, leadership, innovation and community engagement.  

The Student Success Centre model relies on strong collaboration with our Office of the Vice-Provost (Teaching and Learning), Office of the Registrar, School of Graduate Studies colleagues and Faculty and Program partners. 

Arlene Fajutrao Dosen
Executive Director and Assistant Dean of Student Success

By the Numbers

8,711 One-on-one appointments
46K+ Event registrants
6,894Opportunities posted on OSCARplus*
Student Success Centre: 2022–2023
Event registrants46K+
One-on-one student appointments8,711
Opportunities posted on OSCARplus through SSC (*paid and experiential) 6,894
Access Program students supported108

Learn More About the Student Success Centre

How it works: Use this interactive 360-degree video to take a tour of our space on campus. Navigate by clicking and moving your mouse in the frame while the video is playing. You can also interact with the space when the video is paused. If you are using a phone, you can navigate by moving with your device based on where you want to go.